Frequently Asked Questions: Everything You Want to Know About Boarding and Daycare
Boarding and daycare can feel like a big step. You want to make sure your pet is safe, happy, and well cared for, and you want to know exactly what that looks like before you commit. This guide answers the most important questions pet parents ask when evaluating care options. Whether you’re exploring facilities for the first time or looking for a better fit, here’s what to consider and why each question matters.
What’s the Difference Between Boarding and Daycare?
Both boarding and daycare provide professional care for your pet, but the purpose and structure differ.
Boarding is for overnight stays, whether you're away for the weekend or a week. It typically includes meals, rest, and supervised activity. Daycare is for daily care, often structured around playgroups, exercise, and enrichment.
Think of boarding as your pet’s hotel, and daycare as their daytime hangout. Some families use both services depending on their needs.
Is This Facility a Good Fit for My Pet?
Not all facilities are right for every pet. You’ll want to find a place that aligns with your pet’s age, energy level, social needs, and temperament.
Look for a facility that offers structured play for social dogs, quiet areas for those who prefer calm, and experienced staff who can care for puppies, seniors, or pets with special medical needs. Ask whether staff are trained in animal behavior or pet CPR, and whether personalized care plans are available.
Your pet’s comfort, health, and behavior should guide your decision, not just the amenities or price.
What Will My Dog’s Day Look Like at Daycare?
A typical daycare day includes a mix of supervised play, rest breaks, and enrichment. Dogs are usually grouped by size and temperament to promote safe interaction. Expect scheduled play sessions, meal breaks (if needed), and downtime in between to prevent overstimulation.
Ask how the facility manages energy levels, what the staff-to-dog ratio is, and whether the day follows a consistent routine. Predictability helps dogs feel secure, and a clear structure shows the facility takes behavioral health seriously.
What Should I Pack for My Pet’s Boarding Stay?
Most facilities will ask you to bring:
Enough food for the stay, portioned and labeled.
Any medications in original containers with written instructions.
A comfort item, like a blanket or familiar toy.
Avoid overpacking; too many unfamiliar items can overwhelm your pet. Most facilities provide bowls, bedding, and emergency supplies. Always confirm in advance what’s required and what’s provided.
How Are Pets Kept Safe During Group Play?
Safety should be the top priority during playtime. Look for:
Temperament evaluations before a dog is placed in a group.
Small group sizes to prevent overstimulation.
Trained supervision during all interactions.
Ask how the facility separates dogs, by size, energy level, or play style, and what happens if a dog shows signs of stress or conflict. Well-run facilities prioritize proactive behavior management and always intervene early.
Can I Tour the Facility Before Booking?
Yes, and you should. Touring gives you insight into the facility’s cleanliness, layout, and overall energy. Watch how staff interact with pets, whether dogs seem relaxed and engaged, and whether the space is organized and secure.
During your tour, ask how daily routines are managed, how the staff is trained, and what makes their care approach unique. A good facility welcomes your questions and transparency.
What If My Dog Doesn’t Like Other Dogs?
Not every dog enjoys being part of a group, and that’s okay. If your dog prefers human attention or quiet environments, look for facilities that offer:
One-on-one play or enrichment walks.
Solo boarding options.
Low-sensory environments for rest.
During your consultation, explain your dog’s behavior, triggers, or preferences. A responsible provider will create a care plan that fits your dog’s personality instead of forcing them into group settings.
Do Facilities Provide Updates During My Pet’s Stay?
Some facilities provide daily updates via text, email, or pickup summaries. Others may offer optional photo packages or progress reports. A few use webcams, though not all pet parents find that necessary or helpful.
Ask how communication works. Will you be contacted if your pet has trouble adjusting? Will you receive updates on eating, behavior, and social interactions? Open communication builds trust and gives you peace of mind.
What Vaccines and Health Records Are Required?
Most reputable facilities require up-to-date vaccinations for:
Rabies
DHPP (distemper, parvo, etc.)
Bordetella (kennel cough)
Additional requirements may include flea prevention, canine influenza, and recent negative fecal exams. These policies protect all pets in the facility, especially during group activities. Be prepared to submit health records before your pet’s first visit.
How Should I Prepare My Dog for Their First Visit?
Ease your dog into the new environment by:
Starting with a trial daycare day or short boarding stay.
Bringing a comfort item from home.
Keeping drop-offs brief and positive.
Maintain your dog’s routine at home as much as possible; consistent feeding, exercise, and sleep help reduce anxiety during transitions. Talk with the staff about any behaviors or needs they should monitor.
Do Large and Small Dogs Have Separate Experiences?
They should. Dogs should be grouped by both size and play style to avoid injury and stress. A good facility creates safe spaces where small dogs can enjoy calm interactions, while larger dogs get room to run and wrestle.
Ask how the staff evaluates compatibility and how they handle mismatches. Group safety depends on thoughtful pairing, not just size alone.
How Does Pickup and Drop-Off Work?
Every facility has a different process. Generally, you’ll:
Park in a designated area.
Check in or out with a staff member.
Review care notes or updates at pickup.
Ask about business hours, weekend policies, and whether late pickups are allowed. Some facilities offer express drop-off options, while others build in time for a personalized handoff. Knowing the routine ahead of time helps avoid last-minute stress.
What Sets a High-Quality Facility Apart?
It’s not just about the amenities, it’s about how your pet is treated. Look for:
Clean, odor-free spaces.
Staff who are attentive, calm, and engaged with the animals.
Transparency about policies, incidents, and communication.
Positive word-of-mouth from other pet parents.
The best facilities don’t cut corners on staff training or safety. They make you feel welcome, respected, and supported. Trust your instincts; if it feels off, it probably is.
Ready to Visit Furry Pet Resorts?
Now that you know what to look for, you're ready to explore the best fit for your pet. If you're in the Las Vegas area, Furry Pet Resort offers everything covered in this guide, and more.
From our experienced team to our structured playgroups and personalized care, we treat every pet like family. Want to see it for yourself? Schedule a tour, meet our staff, and find out why so many local pet parents trust Furry Pet Resort.
Your pet deserves more than just a place to stay. They deserve a place to thrive.
